Payment informationBack to Customer service
Nirvana Shop accepts multiple payment methods, being Bank transfer, Paper Money (Cash), Crypto Currencies and Credit Card. Some of our checkout options provide a discount!
|Bank transfer||5% Discount|
|Paper Money (Cash)||5% Discount|
|Bitcoin and other Crypto currencies||We double your seeds|
|Master Card (Mastercard)||Surcharge|
Order are automatically updated to show which part of the process they are in. We will automatically send out an email to let you know. If, by any chance, you have missed this email you could always navigate to your account and open your order history for more information.
List of al statuses:
Waiting for Payment
Waiting for your Payment to arrive at Nirvana Shop
Waiting for Approval
Waiting for Approval of payment by our management team
Waiting for Crypto confirmation
Waiting for Validation of payment by our management team
Your payment has been validated
Your order is currently in our packaging department
Ready to be shipped
Your order is packed and ready to be shipped
Your order has been shipped
Your order has been resend to you
Return in progress
Your order has been returned to us
Your payment is returned
Your order is canceled
A chargeback has been filed by you
Your order is put on hold
A Payment Error has occurred, please try again!
Your payment has been declined, please try again!
*Payment Error/Payment Declined are the result of the payment provider throwing an error at random. No need to worry, this simply means the transaction has not been completed. No money is lost and nothing will be charged. You’re safe to try again!
If you feel this is a mistake, feel free to contact our support.
When you choose Bank Transfer as payment option, consider using an internet banking account or visit your local bank to make an international wire transfer. Your bank may charge an additional fee. Bank transfers can take up to 5 days to arrive. Be sure to include your order number in the transfer details so that we can match your payment to your order.
If the bank wire option is not offered during checkout then that means that the total amount of your order is below value of €100.
We are currently unable to accept Bank Transfers from Myanmar, North Korea, Sudan, Syria, Iran and Cuba.
The details that will appear on your statement will be shown to you after completing the order.
Orders placed with the Bank Transfer payment method receive a 5% discount.
Bank transfer information:
Account holder name:
Account Number (IBAN):
NL43 INGB 0001 7135 27
INGBNL2A (alternatively INGBNL2Axxx)
ING Bank NV
1102 MG Amsterdam, N-H
Your order number
Nirvana Shop address:
2014 KW Haarlem, N-H
+ 31 88 NIRVANA
Make sure your money cannot be detected by hiding it in for example a greeting card. Only add paper money as coins are easily detected and we want to avoid that your payment gets stolen on the way. Accepted currencies can be found in the table below. Please note: sending cash is at your own risk.
Orders placed with the Paper Money payment method receive a 5% discount
Instructions in 5 steps:
Hide the total amount of your order in a greeting card, so that it will not get detected easily (paper money only)
Add your order number, so that we can match your payment to your order. The order number consists of 8 numbers, starting with #33...
Put the card with the cash in an envelope and seal it. Write the following address on the envelope:
2014 KW Haarlem
Write your own address on the envelope, so that your letter can be returned in case something goes wrong
Only use registered mail to send paper money. You can also use a courier service such as DHL or UPS. Do NOT use FedEx
Your order will be processed as soon as your payment is received.
Accepted paper money currencies:
If you choose to pay with a Cryptocurrency, such as Bitcoins, you will be redirected to our cryptocurrency payment provider. The page will show you the bitcoin address that you need to use for your payment. This is a unique address that is used for your order only.
The payment generally needs to be done within a 15 minute time frame. The reason is that the cryptocurrency values change constantly. After your payment is done, the status of your order will be set to 'paid' automatically (usually within the following 15 minutes).
If a payment is done after the 15 minutes, the payment will still go through but we need to verify the payment manually. This usually happens the same or the next working day.
For your first order paid with the Cryptocurrency payment method we double your seeds! Subsequent orders will receive a 10% discount.
Choosing Credit as your payment option is fast, easy and secure. All your personal information is encrypted by SSL (Secure Socket Layer) during the checkout process. If your credit card or bank doesn't allow foreign transactions, please contact your bank or credit card company and ask them to remove the restriction.
Please do not state the nature of your purchase.
Please note that payment options differ per country and region, which will be presented on checkout.
The details which will appear on your statement will be shown to you after completing the order.
Orders paid with a Credit Card, require a surcharge, starting at 6 US$.
I hope this was helpful and answered your questions. If not you can always contact me and ask your questions directly!~ Alice